Support and operational services

At Devertix, we want your IT operations to succeed. Critical to this success is the need for consistent and secure operations when working in the cloud environment. Our operational plans are designed to provide the appropriate level of operational support, help you leverage standard AWS services, and expand your operational options, no matter where you are on your journey in the cloud.

Our operational plans work at the AWS account level.

Advanced Tier
Well-Architected Partner Program
RDS Delivery
Immersion day
Support and operational services

OUR STREGHTS

Why choose us?


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Operational support

Address and fix problems before they lead to serious incidents or downtime. We monitor your AWS resource logs and metrics, and assist your application developers as needed, helping to ensure smooth operations.

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Unlimited incident support with SLA

Enhance your AWS capabilities with 24/7 monitoring and incident support, in line with our service level agreements (SLAs). If there is a serious incident affecting your business, we guarantee an immediate response within 1 hour.


Unlimited consulting

Unlimited consulting services

Embark on your cloud journey with confidence, knowing that our expert team is here to support you. Our expertise is based on helping you with the "how to" situations, pointing you in the right direction and helping you navigate your way through your cloud adoption.


WHAT DO WE OFFER

Hello Devertix Solutions!

Focus on the core business
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Focus on the core business

With Devertix AWS Managed Services, we provide our customers with specialized expertise, proactive management, cost optimization, enhanced security and scalability.

This allows you to focus on your core business while taking advantage of the AWS cloud infrastructure.

Reduce operational costs
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Reduce operational costs

We are committed to helping our customers optimize their operational costs by analyzing usage patterns, identifying areas for cost reduction and implementing best practices.

We make monthly recommendations in terms of optimizing AWS usage and costs, and based on these recommendations our team of cloud experts will make changes to your infrastructure to help you get the most out of your AWS investment.

PACKAGES

Devertix AWS MSP and support packages

Devertix AWS MSP and support packages

STRATEGY

Managed Services Add-on

To successfully implement DevOps, organizations need a well-defined strategy, a set of clear steps and a set of best practices. That's where the Devertix team can help:

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24x7 on-call

With 24x7 AWS service on-call availability, we provide a peace-of-mind experience that supports your business around the clock, without time constraints.

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Infrastructure audits

Ensure that operational and security risks are minimized and downtime is prevented by leveraging the well-designed AWS framework and effective application of best practices.

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Backup management

Backup management system that includes both on-premise and cloud infrastructure backup.

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Access management

User and security group review.

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Security management

Enhanced security through a customized AWS security management framework

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Your are interested about Add-ons?

For more details on the price please contact us

LET'S TALK!

Tell us about your challenges, and let us help you solve them!